I’m finding it really difficult to write this post and I think it’s because I have so many emotions swirling around in my head. But before the weekend starts, I wanted to share what’s happened and also wanted to thank you all for your encouraging comments. More than anything it is this overwhelming outpouring of support that has made me so emotional.
Yesterday evening my Instagram account was disabled due to ‘violating the community guidelines‘. After a bit of research I discovered that if you receive too many reports of ‘inappropriate’ images, it sends a red flag to the Instagram team and their automated service will disable your account entirely, without warning and without notice. Last week I received five different emails from Instagram to notify me of these reports and to tell me they had removed images from my feed. They don’t tell you which images they’re referring to, and even though I looked back through all my old photos, I was never able to decipher which photos were removed. I figured it must be incorrect — I have never violated any of the rules! Earlier this week I received another couple emails from Instagram to tell me they had removed more images. And yet, still I could not find any missing images. Again, I thought it must have been an error.
On Wednesday evening I posted the above photo of Marlow in her yellow rainboots and her ‘big girl undies’. I wrote about how, despite me trying to delay it, she had decided to be potty trained, and how she had kept her undies dry all day. I thought it was such a sweet photo of my baby girl and her gorgeous, round belly (and outie belly button). And I love that her pride is so evident in the photo – such a sweet and innocent shot of a successful day of potty-training. On Thursday morning the photo was gone from my feed and a another Instagram email was in my inbox. At least this time I knew which photo they had removed.
I went back to re-read the guidelines; I read the entire page twice and was positive that I had not violated any rules. Unless a baby’s belly is considered ‘nudity’…but surely it isn’t! She is a BABY! It is no different than a photo of a baby wearing a nappy, or a little boy in swim trunks, and to entertain the idea that it is even remotely inappropriate is a disgusting thing in itself. Again, I was sure there was a mistake, so I reposted the photo. And by yesterday evening my account was disabled.
I never, ever, ever would have thought that posting this photo of Marlow would lead to this. Instagram has deleted four years of my family photos and memories: all the photos of our travels, my children’s birthdays, all my notes and comments about my children’s traits and milestones, all the comments from friends and family, the messages I received when Marlow was born, the hashtags I created to help organise my photos, and all the direct messages I shared and received from my siblings and family members whom I rarely see. All of it gone. I am sick just thinking about it.
The most infuriating thing is that there seems to be no recourse for the unilateral decisions Instagram makes to delete accounts. There is no contact information, no email or phone number. It seems that an automated system has deleted my account, and I can’t get a single human being to review the case. If anyone has any ties to Instagram or knows anyone who can help, I would be hugely grateful if you could get in touch or leave a comment below.
In the meantime, I wanted to say just how much all of your support has meant to me. I have broken down in tears several times today, and not because of my deleted photos but because I have been so surprised by the outpour of support, the kind comments, the Instagram posts and re-posts, the emails I’ve received, and all the help I’ve been offered. More than anything this whole ordeal has confirmed for me how wonderful the IG community can be, and it has made it even more difficult to have been kicked out of it.
Hope you all have a wonderful weekend.